Facilitation Skills

Overview:

How can you facilitate, rather than control, group decision-making and team interaction? With no formal training, people may find it difficult to make the transition from instructors or managers to facilitators. This two-day workshop has been created to make core facilitation skills better understood and readily available for your organization. It represents materials and ideas that have been tested and refined over twenty years of active facilitation in all types of settings.

What Will Students Learn?:

How to distinguish facilitation from instruction and training
How to identify the competencies linked to effective small group facilitation
The difference between content and process
The stages of team development and ways to help teams through each stage
Common process tools to make meetings easier and more productive

What Topics are Covered?:

Defining your role and how facilitators work
Establishing ground rules
Content and process
Types of thinking
Dealing with controversial issues and divergent perspectives
Communication skills
Listening for common ground
Common facilitation techniques
Giving effective feedback
The language of facilitation
Dealing with difficult dynamics
Building sustainable agreements
Stages of team development
Analysis tools

What’s Included?: Instruction by an expert facilitator, small interactive classes, manual & course materials and certificate