Coaching: A Leadership Skill

Overview:

Coach, Role Model, Counselor, Supporter, Guide…do these words ring a bell? Being a coach involves being a role model, sometimes a counselor or supporter, and always a guide. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Knowing how and when to coach is an essential skill that can benefit both you and your organization. This one-day workshop will help you become a better coach in all senses of the word.

What Will Students Learn?

Understand how coaching can be used to develop your team.
Develop the coaching skills that help improve individual performance.
Demonstrate the behaviors and practices of an effective coach.
Recognize employees’ strengths and give them the feedback they need to succeed.
Identify employee problems and ways you can help to correct them.

What Topics are Covered?

Defining coaching
The two schools of coaches
Five critical coaching skills
Communications skills
Non-verbal communication
Johari Windows
Learning styles and principles
Methods of feedback
Benefits/consequences approach
Dealing with problem employees
When not to coach

What’s Included? Instruction by an expert facilitator, small interactive classes, manual & course materials and certificate